At JK Appliances Repair Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your data.
1. Information We Collect
We collect the following types of information:
Personal Information: When you contact us for our services, we may collect personal details such as your name, address, email address, phone number, and payment information.
Service Information: Details about the appliances you need repaired, including the make, model, and nature of the problem.
Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and the date and time of your visit.
2. How We Use Your Information
We use the collected information to:
Provide Services: Process your service requests, schedule appointments, and deliver repair services.
Communication: Send you updates, confirmations, and notifications regarding your service requests.
Billing: Process payments and send invoices for the services provided.
Improvement: Analyze usage data to improve our website, services, and customer experience.
Marketing: With your consent, send you promotional materials and special offers. You can opt out of these communications at any time.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information, including:
Encryption: Sensitive information, such as payment details, is encrypted during transmission using Secure Socket Layer (SSL) technology.
Access Control: Only authorized personnel have access to your personal information, and they are required to maintain its confidentiality.
Data Storage: Your data is stored on secure servers protected by firewalls and other industry-standard security measures.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in operating our business, conducting our services, or servicing you, provided they agree to keep this information confidential.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
5. Your Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
JK Appliances Repair Services info@jkappliances.ca
By using our services, you consent to our Privacy Policy.