Frequently Asked Questions (FAQs) for JK Appliances Repair Services

1. What types of appliances do you repair?

We repair a wide range of household appliances, including refrigerators, ovens, dishwashers, washing machines, dryers, microwaves, and more. If you’re unsure whether we can repair your appliance, please contact us for confirmation.

2. How do I schedule an appointment?

You can schedule an appointment by visiting our website, calling us at [Insert Phone Number], or emailing us at [Insert Email Address]. We will confirm your appointment details via email or phone.

3. What are your service hours?

Our standard service hours are Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. We offer emergency repair services outside these hours for an additional fee.

4. Do you offer a warranty on your repairs?

Yes, we offer a 30-day warranty on labor and a 90-day warranty on parts replaced during the repair. This warranty covers defects in workmanship and materials but does not cover issues arising from misuse, neglect, or unauthorized repairs.

5. What is your cancellation policy?

Cancellations made at least 24 hours before the scheduled appointment will not incur any fees. Cancellations made less than 24 hours before the appointment will incur a $25 late cancellation fee. No-shows will be charged a $50 fee. For more details, please refer to our Cancellation Policy.

6. What payment methods do you accept?

We accept cash, credit/debit cards, and other electronic payment methods. Payment is due upon completion of services.

7. How can I contact customer service?

You can contact our customer service team by phone at [Insert Phone Number], by email at [Insert Email Address], or through our website’s contact form. We are here to assist you with any questions or concerns.

8. Do you provide estimates?

Yes, we provide estimates for our repair services. Our technician will diagnose the issue and give you an estimate before proceeding with any repairs.

If you have any other questions, please don’t hesitate to contact us. We are here to help!