JK Appliances

Privacy Policy

JK Appliance Repair ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with Canadian privacy laws.

1. Information We Collect

  • Personal Information: Name, address, phone number, email, and other contact details you provide.
  • Service Details: Information related to the appliance repair services you request.
  • Payment Information: Payment details for invoicing and billing purposes.

2. How We Use Your Information

  • To schedule and deliver appliance repair services.
  • To communicate with you regarding appointments, service updates, and customer support.
  • To process payments and maintain accurate records.
  • To address inquiries, feedback, and complaints.

3. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our staff are trained to handle your information confidentially.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties without your consent, except as necessary to deliver our services (e.g., coordinating repairs with manufacturers or suppliers).

6. Your Rights

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request corrections to your personal information if it is inaccurate or incomplete.
  • Withdraw Consent: You may withdraw your consent for us to use your information, subject to legal or contractual restrictions.

7. Cookies & Analytics

Our website may use cookies and analytics tools to enhance your browsing experience and help us improve our services. You can adjust your browser settings to refuse cookies if you prefer.

8. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us:

Last updated: 2025-05-29